Yes, we can organise services on Saturdays or Sundays if it is more suitable to the client.
Light rain will not have an effect on the products placed around. Normally, rain on the next day does not significantly affect the effectiveness of the treatment. The treatment will only be compromised in cases of heavy or persistent rain.
We reccomended checking the weather forecast 48 hours prior to a booked service so that you can still re-schedule your booking within the 24 hour cancellation period.
Remove all clothes off the clothesline if any exterior spray is going to be carried out.
Close all windows prior to arrival
Clean and mop the day before treatment
Remove any food that is laying out
Cover all animal enclosuers including fish tanks (always inform your technician if you have pets in the home)
Ensure there is access to all areas of the home including roof and subfloor
If possible, keep driveways free as pest technician will require easy access to the property
The highest risk occurs when the product is applied. Therefore, we recommend you vacate the house while we are applying the product indoors.
Our products are as safe as possible and our technicians are highly trained in their application to minimise the risk to people or pets.
You may pay at the time of your booking either by credit card or cash.
If there is only slight rain on the day, then the service can be carried out as normal as the rain will better help the products to soak in the treated areas.
However, if there is a heavy rain we can reschedule or service the internal home first, then return another day to complete the external home at no extra cost.
We recommend you remove your pet from the area during treatment
We also recommend you move/empty any food and water bowls before the service commences.
If there is a treatment to be carried out to the exterior of the home, the ideal would be if the animal can be moved to a neighbour or friends property whilst the treatment is being carried out, or place your pet in a safe and encloced space whilst the exterior is being treated. Your pet can be returned outside once the products have dried which is approximatly 3-4 hours depending on the weather condition.
We will require a minimum of 24 hours notice for any change or cancellation otherwise 40% off the initial quote will be charged.
The products will start to take effect immediately once applied in and around your home, however, they can take varying time frames to reach full effectiveness, which is usually 1-2 weeks.
The vast majority of gels, sprays and other pest control formulations available to the pest management industry are researched and manufactured with the health and safety of people and the environment as a top priority. All products are approved by the Australian Health Standard.
You may see an increase in pest activity after a treatment. This applies to ants, cockroaches, silverfish, rodents and more. Spiders are generally flushed out immediately post-treatment, however, some may still be suffering from the effects of our treatment and are capable of biting. Do not worry, as the increase pest activity will usually subside after two weeks. If pest activity has not subsided after a couple of weeks please contact us.
Light rain will not have an effect on the products placed around. Normally, rain on the next day does not significantly affect the effectiveness of the treatment. The treatment will only be compromised in cases of heavy or persistent rain.
We reccomended checking the weather forecast 48 hours prior to a booked service so that you can still re-schedule your booking within the 24 hour cancellation period.
Healthy adults do not usually need to leave your home during the service. However, if you are pregnant, have newborns/infants/children present in the home they will need to leave the premise during the treatment.
No, there is no need to remove any items from within your cupboards during standard treatments.
It is recommended to have an annual Timber Pest Inspection or more frequently in higher risk areas and a General Pest Service annually or bi-annually (once or twice a year). Before summer is the most necessary time to spray.
Yes, all our services are accompanied by warranty periods for 6 months.
Healthy adults do not usually need to leave your home during the service. However, if you are pregnant, have newborns/infants/children present in the home they will need to leave the premise during the treatment.
The highest risk occurs when the product is applied. Therefore, we recommend you vacate the house while we are applying the product indoors.
Our products are as safe as possible and our technicians are highly trained in their application to minimise the risk to people or pets.
We service all areas of your home. Commonly treated areas are inside and outside of the house. If it is accessible, we will also service your roof void and subfloor area of your house.
We recommend you remove your pet from the area during treatment
We also recommend you move/empty any food and water bowls before the service commences.
If there is a treatment to be carried out to the exterior of the home, the ideal would be if the animal can be moved to a neighbour or friends property whilst the treatment is being carried out, or place your pet in a safe and encloced space whilst the exterior is being treated. Your pet can be returned outside once the products have dried which is approximatly 3-4 hours depending on the weather condition.
The duration of the service is dependent on the size of your home and the types of pests that are being treated. Our Standard Defence package is generally an hour.
No, our products will not cause damage to your home or furniture. In the case of carpet beetle and flea treatments where the entire carpeted areas need to be treated we would test patch a small area of carpet prior to the treatment, if in doubt.
The products will start to take effect immediately once applied in and around your home, however, they can take varying time frames to reach full effectiveness, which is usually 1-2 weeks.
Yes, all our services are accompanied by warranty periods for 6 months.
Yes, all our services are accompanied by warranty periods for 6 months.